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Hello, My situation is this;I played in 21 Grand Casino. Started on 14th of September. I made two deposits:65 via credit card (visa)36 via clickandbuyI started with Roulette using method Martingale. I played some slot machines as well. During few days I won €400. I placed a request for withdrawal, sent all documents and waited. Yesterday I got phone call from casino. [EDIT] explained me that they won’t pay my winnings because I used astrategy that is against their regulations and she said I playedagainst the rule 6.3 I asked if they can return me my deposits and she said that all she can do is return me second transaction 36 EUR and give me some extra bonus.GENERAL TERMS AND CONDITIONS OF 21 GRAND CASINO6. RULES OF PLAY6.1. In addition to these Terms and Conditions certain Rules of Playshall apply to you and be binding upon you in respect of your participation at the Casino. 6.2. You hereby agree to be bound by the aforementioned Rules of Playas if they were specifically incorporated into these Terms and Conditions.6.3. The casino reserves the right to void any winnings if player issuspected of fraud or fraudulent activity or if it is determined by thecasino management that the player made use of computer systems, systemplay/wagering such as card counting e.g., including machine, computersand fraudulent software. I asked [REMOVE]Lady[REMOVE] from casino if she can write everything what I did wrong and email me. And she was like "No we will not write anything to you" and that was the reason I suspected that they aren’t being fair.Is using Martingale method really illegal? Thank you for your help, Best regards, [EDIT] Ps. I would like to upload some files.
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Hi, 15.12 I registered in casino and claim 20$ no deposit bonus which I was offered.With some luck, I completed the wagering requirements. Asking live chat and was told I need deposit and submit ID, and then request withdrawal. Here I made mistake. I decide to change currency to euros, and withdrew 100 euros(bigger than 100 USD). I did 20 euros deposit, and request 120 euros withdrawal. Then I decide check terms.Casino have right to void winnings if: Wagering to meet an award in one currency, and then changing currency to a stronger currency before the award is added to your account.I notice this term, and of course cancel my withdrawal request. Change currency back to USD, and request 120$ withdrawal. Today I was told that my payout cancelled, and deposit placed back to my account. Because I change currency and abuse them with this. I do not agree with that, because I noticed that myself, and cancel withdrawal. So my withdrawal was in USD, according all terms.Please help me! Username [EDIT]
http://rwandagreenwichhotel.com/index.php/component/k2/item/1 |